Where are you located and what are your hours of operation?
Our store is located at 2322 Edgewater Dr. Orlando, FL 32804.
We are open Monday- Sunday 10am-7pm.
How do I contact Jungle Room?
To contact the Jungle Room, please email jungleroom@bwhplantco.com or call us at (407) 907-5470
Can I purchase online or over the phone?
Yes, our online store www.bwhplantco.com offers free local pick up at checkout, or you can call the store directly to pay over the phone to reserve a plant for pick up.
Live plant orders placed for pickup must be retrieved within three days. Failure to pick up within the 3-day window will result in the cancelation of the order, and a 15% restocking fee will be deducted from the original order total.
What is your return policy?
All plants are final sale.
Any non plant merchandise can be returned within 10 days for store credit. You must have proof of purchase with either a receipt or purchase history through your Garden Club account. Items must be in new condition, unopened and apparel must have tags attached.
When will my local pickup be ready?
Once your local pick-up has been delivered from the BWH Greenhouse to our retail store, you will receive an email alert that the order is available for pick up. Local pick-ups must be retrieved within three days. Failure to pick up within the allotted time will result in canceling the order and a 15% restocking fee deducted from your refund.
Can I visit the BWH Greenhouse?
Our greenhouse is closed to the public. You can shop our selection of plants in person at the Jungle Room!
Can't find what you're looking for?
We're here to help! Please email jungleroom@bwhplantco.com and a member of our team will connect with you shortly!
For in-store product availability, feel free to call the shop: 407-907-5470.